1. Go to this URL: https://www.shiatsusociety.org/user/password
    • Either by click the above link or typing it into your address bar in the browser
    • It will take you to a webpage titled “Reset your password”
       
  2. Insert your email address; for example: theshiatsusocietyuk@gmail.com
    Reset you password screenshot
    • It is important you use the email address you have registered with us, this will be the email we communicate with you.
       





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  3. Click the ‘Submit’ button, below where you entered your email
    • green notification password reset
    • You will receive a green notification: “Further instructions have been sent to your email address. The email instructions contain a link that will allow you to create a new password”





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  4. Go to your email inbox, you will see a message with the subject line: “Replacement login information for [your name] at Shiatsu Society (UK)"
    screen shot shwoing inbox
  5. Click the link within that email, (or copy and paste the URL into your browser)
    • Please note this will only be usable for 24 hours, and it can only be used once
    • Clicking the link will be take you to a webpage titled ‘Reset password”
    screen shot showing email content example
  6. Enter a new password, confirm it and then click the 'Login'
    Reset password screen
    You should be redirected to your dashboard
profile page

 


 

A PDF document of this page, to help support you resetting your password